Self Help Documentation

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Edit the profile of a registered user

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In cases where a user’s credentials has been compromised, or he/she has lost the password to gain access to Works Manager Online operations, the assigned registration administrator can change the profile of the user.

Navigation:  User Registration => Manage Login Profiles.

On the page served titled Manage (Edit) Login profiles, modify the profile details as required.

  1. Select the User to Edit
  2. Change any of the details on the form as required. The Username cannot be changed !
  3. Change First Name
  4. Change Last Name
  5. Change Email
  6. Enter Password
  7. Enter Repeat Password
  8. Click Update
  9. Inform the user of the changes. If password was changed, send it via a secure channel.